Effective as of July 31st, 2019
Table of Contents
Personal Information We Collect
Information you provide to us. Personal information about you provide to us through the Services or otherwise includes:
- Business and personal contact information, such as your first and last name, email and mailing addresses, phone number, professional title and company name.
- Content you choose to upload to the Services, such as text, images, audio, video and transcripts, along with the metadata associated with the files you upload.
- Registration information, such as information that may be related to a service or an account.
- Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
- Demographic Information, such as your city, state, country of residence, postal code, and age.
- Transaction information, such as information about payments to and from you and other details of products or services you have purchased from us.
- Usage information, such as information about how you use the Site and the Services and interact with us, including information associated with any content you upload to the websites or otherwise submit to us, and information you provide when you use any interactive features of the Site and Services.
- Marketing information, such as information such your preferences for receiving communications about our publications, and details about how you engage with our communications.
- Information provided by job applicants, such as professional credentials and skills, educational and work history, and other information of the type that may be included on a resume or curriculum vitae.
Cookies and Other Information Collected by Automated Means
How We Use Your Personal Information
- provide, operate and improve the Services, such as contacting you about Services booked through Steno
- provide information about our products and services
- establish and maintain your user profile on the Services
- communicate with you about the Services, including by sending you announcements, updates, security alerts, and support and administrative messages
- communicate with you about events, surveys, or contests in which you participate
- understand your needs and interests, and personalize your experience with the Services and our communications
- provide support and maintenance for the Services to respond to your requests, questions and feedback
- to conduct research and development
If you give us your phone number to communicate with you regarding your Services, you give Steno the right to send you text messages regarding your Services.
We analyze the use of the Services to (1) improve the Services and to develop new products and services, including by studying user demographics and use of the Services; (2) to send you marketing and promotional communications. We may send you Steno-related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in the Opt out of marketing section below; (3) to manage our recruiting and process employment applications. We use personal information, such as information submitted to us in a job application, to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics; (4) to comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; (5) for compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Site and Services; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity; (6) with your consent. In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law; and (7) to create anonymous, aggregated or de-identified data. We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated or de-identified data by removing information that makes the data personally identifiable to you. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.
How We Share Your Personal Information
We do not share your personal information with third parties without your consent and only as needed to operate the services or be in compliance with the law.
In this section, we describe the rights and choices available to all users. Opt out of marketing communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email. You may continue to receive service-related and other non-marketing emails.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Services to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with the Services. We will tell you what information you must provide to receive the Service by designating it as required at the time of collection or through other appropriate means.
Other Sites and Services
The Services may contain links to other websites and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We do not control third party websites or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.
The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
International Data Transfers
We are headquartered in the United States and have service providers in other countries, and your personal information may be transferred to the United States or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your state, province, or country.
The Services are not directed to, and we do not knowingly collect personal information from, anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable. We encourage parents with concerns to contact us.
Please direct any questions or comments about this Policy or privacy practices to firstname.lastname@example.org. You may also write to us via postal mail at:
Steno Agency, Inc.
315 W 9th Street
Los Angeles, California 90015
Your California Privacy Rights
Under California Civil Code section 1798.83, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to us via email at email@example.com or via postal mail at Steno Agency, Inc., 315 W 9th St., Suite 807, Los Angeles, California 90015. You must put the statement "Your California Privacy Rights" in your request and include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.