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Experience the Legal Industry's Most Trusted Court Reporting
How often do you wonder if your court reporter will show up? Or if your exhibits will work during a remote deposition? Or whether you'll get your transcript on time? Chances are, it's far too often.
At Steno, we've eliminated these concerns and streamlined the deposition process for thousands of attorneys. These aren't just claims - they're backed by data that puts us alongside the world's most trusted companies.
“ I never want to have to worry about unreliable court reporting. That's why Steno is a go-to firm for all of our reporting needs. Their responsiveness and customer service is off the charts. ”
Paul R. | Managing Partner
“ The most intuitive deposition software I've used in my career. Everything works seamlessly. ”
Guillermo B. | Legal Professional
“ I really love Steno's constant innovation, I don't see anyone else in the space coming out with all this new tech at the pace you are. You're like the Apple of court reporters! ”
Saman E. | Attorney
Service Excellence by the Numbers
Net Promoter Score (NPS) is a widely recognized metric that measures customer satisfaction by asking one simple question: "How likely are you to recommend our service to others?" Customers rate their likelihood on a scale of 0-10, and are grouped into three categories:
The final score, ranging from -100 to +100, is calculated by subtracting the percentage of detractors from the percentage of promoters.
With an NPS of 89 in an industry where most legal service companies score between 0 and 30, we're proud to stand alongside global leaders like Apple and Amazon in customer satisfaction.
“ I always recommend court reporting services from Steno. They're very well organized and reliable. ”
Mumal S. | Legal Asistant
“ When we need a last-minute court reporter, they always come through. Every single time. ”
Rosie F. | Attorney
“ Their response time is incredible. Problems get solved before they become issues. I never have to guess if they received my request. ”
Rachel P. | Attorney
Why Attorneys Trust Steno
Attorneys know that successful litigation depends on reliable court reporting. Every missed deadline, technical glitch, or quality issue can impact your case and your client relationships. That's why thousands of attorneys trust Steno to handle their depositions with precision and care.
Responsive Support, Every Time
Our support team is available to handle any questions or concerns. We've built our reputation on being there when you need us, with immediate responses and proactive problem-solving that keeps your depositions running smoothly.
- 10-minute average response time
- 24/7 support coverage
Technology That Just Works
Our trusted court reporting services combine with seamless remote depositions for a truly modern experience. Our legal technology solutions streamline every aspect of the deposition process, from exhibit management to video synchronization. Plus, with Transcript Genius, you'll have smart tools for efficient transcript review.
- 98% issue-free sessions
- 99.9% uptime
Reliability You Can Count On
Every deposition matters. That's why we maintain the industry's highest standards for reporter quality and reliability. Our quality assurance team reviews over 30% of all depositions to ensure consistent excellence.
- 99% on-time rate
- 15-point quality standard
Responsive Support, Every Time
Our support team is available to handle any questions or concerns. We've built our reputation on being there when you need us, with immediate responses and proactive problem-solving that keeps your depositions running smoothly.
- 10-minute average response time
- 24/7 support coverage
Technology That Just Works
Our trusted court reporting services combine with seamless remote depositions for a truly modern experience. Our legal technology solutions streamline every aspect of the deposition process, from exhibit management to video synchronization. Plus, with Transcript Genius, you'll have smart tools for efficient transcript review.
- 98% issue-free sessions
- 99.9% uptime
Reliability You Can Count On
Every deposition matters. That's why we maintain the industry's highest standards for reporter quality and reliability. Our quality assurance team reviews over 30% of all depositions to ensure consistent excellence.
- 99% on-time rate
- 15-point quality standard